Goal 6
K1 In background statement, second line:
● Premise that equivalent notification should be provided may need to be modified for [persons with] cognitive disabilities who need to depend on [social service] agencies and or care givers
K2 Spell [out] acronyms
K3 Emphasize that redundancy of notification is important (in background statement)
K4 No one system works for all and people may not pay attention until they hear the message the third or fourth time
K5 Long term care facilities need same advances, lead time as hospitals – general comment
K6 Would like to have more specifics on contacting populations with developmental disabilities and who are Deaf – general comment
K7 Reword Goal 6 to read: SCD mechanisms will make available information in accessible formats
M1 Shelters – can they charge cell phones, black berries, etc.
M2 Notification based on use of electricity – need alt. power
● Radio stations need backup generator
● People need battery radio
M3 Stations need updates at 15 minute intervals – many stations not ‘live’ – list which station to turn to
KON1 Project Lifesaver – bracelet triangulation monthly battery check. Only effective on Big Island. May be good for very vulnerable population. (Cost is $30 a year, expense of a battery replacement, the county has this technology.)
KON2 Ensure each agency with client caseload has an “emergency tree [phone] system” [to contact clients in the case of an emergency]
KON3 Sirens [are] nonfunctioning [currently] – some don’t go off. Need multiple level system [of emergency notification]. For [example, in the case of a] local tsunami, there is no enough time to alert [residents].
KON4 [Sirens] Differentiate [among tsunami] near ocean versus others – different sounds mean different action
● Need to educate tourists on [the different sounds and type of emergency]
KON5 Ensure all radio, television, utility have back-up generators and stay operational
KON6 Satellite communication systems? Status?
KON7 Develop a symbol which means “take action” for [an] emergency
● Different for each emergency, adapt from Department of Labor and Natural Resources signs
KON8 “Symbol” [would] pop up on cell phone, Department of Transportation road signs, [and in] laser light shows, [as well as] computers
KON9 Lifeline service – notify people [who use this services as a] “reverse Lifeline”
KON10 All providers – cell and regular phones and pagers
KON11 Loudspeaker for tsunami – trucks in neighborhoods (low tech)
KON12 Networking – CERT teams, caregivers, postal carriers, care-homes, homeowner subdivisions – condo associations, service club
KON13 Cognitive disability – work through caregiver or family
H1 Expand wording to reflect notification of emergency in addition to evacuation.
How to warn people (other than relying on friend) who are deaf or blind?
O1 Draw “X” on person’s back
O2 Buddy system – COBWEB image
O3 Sprint – notify in emergency (have program to subscribe – on trial now for people who are deaf & hard of hearing
O4 SNAP – Video Relay Service (VRS) – relay video
O5 HOVRS
O6 Civil Defense
● Use flag & hoist at various location (store, mall, school – Red Alert)
● System & strobe with own power
O7 Weather service – self subscribe; need to promote – NOAA.gov
O8 Layer from: no-tech, low-tech, hi-tech
O9 Remember notification in middle of night – most systems not in place
● Flares in night – use military
O10 Notification system in condos
O11 S.O.S.
O12 Need to ensure that siren system is working, especially at night
O13 Use neighborhood watch system
O14 HPR used to give out info (statewide)
● Based on geographic area
O15 Neighborhood notification board
O16 Crime stoppers – Emergency Watch
O17 Town crier / block watch – depend on human
O18 Reverse 911 – self subscribe
O19 Encourage use of old (wired, plug into telephone jack) phones
O20 Back up generator for Oceanic Cable vision for phone.
● If power goes down, no phone
O21 Satellite phones – will they work?
O22 Manual Siren – tsunami
O23 Sprint notification system when developed will reach all subscribers
Objective 6.1
K1 State Civil Defense (SCD) should monitor TV captioning and crawl as it is aired
K2 Note that purpose of TV alert is only warning to direct person to alternate source for more specific information
K3 Need to differentiate ALERT NOTIFICATION from INFORMATION
M1 Please identify ‘all broadcast media’
H1 Radio in Kona only caught Maui. If emergency on one island, all islands should broadcast.
Objective 6.2
M1 Explain Blog
M2 Teach people to register for emergency notification
O1 Add video relay at SCD
O2 Back up generator for radio station
O3 Video Relay Service (VRS) – if it is faster to get. DSL, then teletypewriter for the deaf (TTY) not best choice
O4 Notify agencies (residential services) that serve PWD in advance – how long in advance
Objective 6.3
K1 Add universal pictures or pictograms or symbols for emergency on website – some people may not read words but would understand pictures.
K2 Add other sites such as Kauai.gov, Hawaii.gov to list
Objective 6.4
K1 Add cognitive
K2 Check emergency email.org as possible alert paging system
K3 Health insurance company (HMSA, Kaiser, Medicare, Medicaid)
K4 Initiate system with ISP to post notice on website as soon as you log in
K5 Put “Flash” audio warning on Kauai.gov website (check with ISPs) other websites
Objective 6.5
K1 Reverse 911 – problem to keep up list. Therefore system should be self-register or subscribe and unsubscribe
K2 First responders and persons with special needs are target but system can be open to all
K3 Kauai.gov ensure staff 24/7 and link to fire and police
K4 Do not limit objective to reverse 911 (instant messaging or other systems may be as appropriate as reverse 911)
Objective 6.6
M1 Teletypewriters (TTYs) for the deaf – low on list
M2 Look at text messaging
M3 Get text message from cell phone company
M4 Repetition, duplication
M5 Lifeline systems – activate call
M6 Maui County status of Reverse 911?
M7 Different sounds with sirens
M8 Educate public to use phone books
M9 HAM radios – still being used?
M10 Molokai & Lanai – check re: notification
M11 Advanced (before general public) notice
● Agencies, senior housing, home care, long term care
● How much advance notice depends on type of emergency?
● (Legality?) Case managers in state
M12 Town bulletins (Paul Revere)
M13 E-mail good in some situations
M14 Warning signs on roads
M15 Flashing strobe
M16 Individual Service Plans (ISP) – Developmental Disabilities Division (DDD) for notification
M17 Check fire department – people on ventilators
● Durable medical equipment – liability?
● Public libraries – handouts
● Amber Alert – not on Maui
M18 School can give out emergency card to parents (shelter info)
M19 TV commercials
M20 Have a designated radio station – (KMVI) – Maui
M21 List of providers – add to 1st responders
M22 Register with system where people get benefits (social worker, to then go out) – Social Security or welfare
M23 Radio
New Objective
K1 Initiate Statewide public service campaign on siren system, especially to information visitors
K2 Have Hawaiian’s Tel Relay Service initiate calls to all TTY users for notification. Have Oceanic, etc. text messages to subscribers
Other Comments
H1 Plan should take into account what will work in an emergency – especially in earthquake (Radio station no back up power)
H2 Distinguish hurricane from earthquake because amount of notification.
H3 Updated interpreter list – make sure they can go to a TV station
H4 People who are Deaf just don’t get information
H5 Need to plan for no electricity or communication system
H6 Reverse 911 – phone, cell, pager, voice & text
● Who will be contacted?
● Will it be self-registry?
H7 Many DD clients live alone – can’t read or speak
H8 Develop symbols for those who are high visual or can’t read/understand symbols exist but not used in notification (county has new signs for tsunami areas)
H9 Police – can they go out and flash lights?
H10 Big Island word of mouth (rural)
● Text will work longer than voice on phones
H11 Reverse 911 – 1st responders then general public until system shuts down
H12 AM / FM station ok. HAM radios ok
H13 E-net (Hawaiian Paradise Park) – bullhorn within the community – very local level; use CERT or neighborhood (police) watch citizens’ corps.
H14 Community Association President is called during emergency. Include condo association in Kona.
H15 Check with other places – Safe place – Austin, TX
H16 In Flossie – DOH notified DDD and all OHCA facilities of impending disaster.
H17 In reverse 911, priorities to TTY users text msg.
H18 Use informal support (neighbors) through large agencies to notify people
H19 Register database. Use Office on Aging – vans used for evacuation; for notification?
H20 Reverse Life Alert implement (waiver can pay)
H21 Neighborhood notification system
H22 Develop program for HAM radios
H23 Ensure all sirens are functional. *DD priority
H24 DOH says that if you experience earthquake, get out. 20 minutes
H25 Puna – lava outbreaks alert now
H26 Alert PAs and caregivers to tell their clients – top priority for reverse 911
H27 Habitat for Humanity – include safe room in their projects
H28 Pre-taping generic announcements with captioning or interpreting
H29 Neighbors – 1st line of redundancy. Set up notification system at local level -community based phone tree / network
H30 Rebates for purchase of HAM radio and flashlights manual or not dependent on electricity / battery
H31 Alert sticker on home / business
H32 Federal Communication Commission (FCC) regulation limits local stations change regulations?
H33 Green Harvest – drop info / bullhorn
H34 Homeless disabled – care-a-van notification and outreach workers (private non-profit) and police
H35 Establish announcements on road signs
H36 Program street lights – flashing light (code lights)
H37 Link flashers with tsunami warnings (code lights)
H38 Utility company to contact those dependent on electricity – check with medical supply companies.
Goal 7
K1 Comments on evacuation – general
● The amount of time is a factor in providing transportation
● Hurricanes may have days warning notice to allow for transportation and evacuation
● Tsunami generated elsewhere may be a matter of a few hours notice
● Tsunami generated locally may be as little notice as half an hour
● In the case of a tsunami, there can be no evacuation for isolated or hard to reach areas (Ha`ena to Hanalei, as example) due to lack of time. Evacuation with transportation is only realistic with a hurricane due to advanced notice.
● Emphasize that mass transit is the preferred means instead of private automobile to get to shelter
● Resolve liability issue
M1 Maui Economic Opportunity (MEO) and Roberts both in inundation zone. Need to move their assets if tsunami as top priority
M2 Time of day affects where you move people (work to home, home to shelter)
M3 Tsunami vs. hurricane (most severe) affects response
M4 Frail elderly – many cannot use buses
M5 Need central dispatch for Kaunoa
M6 Identify gas stations operable
M7 How soon after evacuate?
M8 Shelters – when full can or should you transport to the shelters?
M9 Maui County Transportation will respond to County Civil Defense (CD) for “unique transport situations. Keep mass transit operating as long as possible. Then revert to on-call to CD. Cannot respond to any individual public request.
M10 Emphasize personal plan
M11 County to take over all buses in disaster
M12 Set up an ohana (neighbor) response to provide transportation to PWD and elderly who are isolated. – CERT is limited to specific emergency.
M13 Use of rental cars, taxi
KON1 Realities showed that trying to move people is more of a risk than people staying in place
KON2 Question whether there is any realistic option in Kona – keep in the plan so that issue is not lost
KON3 All buses must be lift accessible
KON4 Rural Kona – difficulty in getting in and out of client’s home due to isolation and poor [road or travel] conditions [therefore] shelter in place
KON5 Alternate arterial roadway system
H1 MOA to use vehicles – not county has authority to take private vehicles or facilities
H2 County Transportation needs to respond to a voluntary list of people with disabilities to transport. (County Office of Aging will activate for their clients)
H3 Activate the school buses and develop a registry of drivers who are able to drive a bus or van. Create incentive for those with Commercial Drivers License (CDL) to be activated.
H4 Tax incentive to trucking companies whose drivers would be activated in emergency.
O1 TheBus – Oahu – buses will have notice to transport to shelter
O2 Maile Alert System – electricity
O3 Electronic system on highways
O4 TTY is not a good way – because it is becoming obsolete
O5 Transportation depends on amount of advance notice
O6 Handi Van will not transport if emergency announced. Will try to pick up clients, if possible
O7 Roberts, Gomes – bus has capability to transport – van pool? Agencies servicing PWD have vans.
O8 Military – active duty, reserve – limited use for transportation in flood, might evacuate
O9 Agreements to use school buses and tourist buses
O10 Transport to shelter ahead of time? Need to open Level II
O11 Direct service workers – protect families first
New Objective
K1 Tie transportation registries into “neighborhood evacuation” group or CERT teams
K2 The paratransit list is too limited
K3 Coordinate with utility companies to notify people of emergency, include if they have transportation needs. Kauai utility company has a registry already. [Notify the following groups by phone:]
● Special needs
● Medical
● Elderly
K4 Establish County agreements to share use of private vehicles (e.g. with long term facilities) to increase [transportation] capacity
K5 Coordinate with transportation services for medical trips
